Terms of Service

Effective Date: February 3, 2026

Medical Disclaimer

SUMAN IS NOT A MEDICAL PROVIDER AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

The content provided through our Services is for informational and educational purposes only and is intended to support your overall wellness. It is not intended to be a substitute for professional medical advice from your physician or other healthcare professional.

Crisis Notification: If you are experiencing a medical or mental health emergency, or are considering self-harm, please call your local emergency services (e.g., 112 in India) or go to the nearest emergency room immediately.

01Contractual Relationship

These Terms of Service ("Terms") constitute a legally binding agreement between you and Suman. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease all access and use of Suman.

02Eligibility & Accounts

Age Requirements: You must be at least 13 years of age to use Suman. If you are between 13 and 18, you must have the permission of a parent or legal guardian.

Account Security: You are responsible for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and identification.
  • Promptly notify us of any unauthorized use of your account.

03Description of Services

Suman provides a suite of wellness tools including but not limited to:

AI Soul Essence

Personalized AI interactions for emotional support and affirmations.

Wellness Tracking

Tools for monitoring mood, sleep, sobriety, and anxiety levels.

Community Forums

Social spaces for sharing experiences and receiving support from peers.

Curated Content

Audio sessions, meditations, and educational wellness articles.

04Subscriptions & Payments

Certain features may require a paid subscription. By subscribing, you agree that:

  • Billing: Fees will be billed in advance on a recurring interval (monthly/annually) as specified at the time of purchase.
  • Cancellations: You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle. No refunds are provided for partial periods.
  • Taxes: All fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes.

05User Conduct & Content

A. User-Generated Content

You retain ownership of any content you post in our community features. However, by posting, you grant Suman a worldwide, non-exclusive, royalty-free license to use, copy, and display your content in connection with our Services.

B. Prohibited Conduct

You agree NOT to:

  • ● Harass or stalk other users.
  • ● Post illegal or pornographic content.
  • ● Use bots or automated scripts.
  • ● Attempt to reverse engineer the App.
  • ● Impersonate Suman staff or others.
  • ● Distribute malware or viruses.

06Intellectual Property

The Suman name, logo, software, designs, and curated wellness content (the "Suman IP") are the exclusive property of Suman and its licensors. You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes only.

07Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUMAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES. YOU USE SUMAN AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Updates to Terms

We reserve the right to modify these terms. Continued use constitutes acceptance.

Contact

Questions, concerns, or legal notices? We are here to help.

support@suman.health